DO YOU OFFER DISCREET DELIVERY?
Every shipment is carefully packed in a plain, discreet mailer. No one will ever know what’s inside unless you tell them!
IS YOUR WEBSITE SAFE TO USE?
We are PCI compliant, we’ve had absolutely no security problems. Credit cards are securely processed on our site. Our business that cares about your safety.
DO YOU SEND TO MY COUNTRY?
We ship within United State , to Canada , New Zealand , Australia and all European countries. For countries out of these, please contact us before placing an order.
HOW DO YOU SEND THE ORDERS?
All orders are parceled in very strong vacuum sealed smell-proof bags and registered under discreet status before shipping !
CAN I TRACK MY ORDER?
All orders are traceable on the mailing website using their track and trace facility. When we send out your order, we’ll email you the tracking reference number.
WHEN WILL MY ORDER ARRIVE?
Orders within the United States usually takes between 20 to 24 hours to arrive. Those outside the United States usually take between two to three days.
HOW CAN I PAY FOR MY NEW WEED ORDER?
We accept all payments through Western Union , MoneyGram and Bitcoin
IS YOUR PRODUCTS QUALITY GUARANTEED?
We are the only CBD & Weed Shop in the WORLD to guarantee Quality in everything we sell.
CAN I CALL KUSH FACTORY SHOP?
Yes, you can! Our phone lines are manned between 10 am and 6 pm week days. Please leave a voicemail if we can’t get to the phone.
I’VE EMAILED YOU AND GET NO REPLY!!!!
If you haven’t heard back from us, please check your spam folder. If you’ve emailed us more than twice without a reply, please email us one more time using a different email account. You can also leave us a voicemail with your contact number and we will gladly call you back. NB HOTMAIL has a real bad habit of junking our emails.
HOW CAN I CHECK THE STATUS OF MY ORDER?
Check your order using the Order Tracker provided with your order details by email. If this doesn’t give you the information you’re looking for, please use our contact form to get in touch with us.
IS IT SAFE TO ORDER WEED?
Ordering Weed from Kush Factory is 100% Legal and Safe!! We sell our Weed for souvenir purposes ONLY. Therefore, purchasing our seeds is completely Legal!!